I am writing to you to express our appreciation and gratitude for the excellent customer service we received from Holly, she absolutely exceeded our expectations!!

We had a very critical deal in escrow that had to close today due to another 1031 exchange and the lender has been pretty challenging; I have to tell you that Holly was jumping hoops and doing above & beyond what anyone else could have done to meet the lender’s needs and allowing us to close escrow on time!

Holly, we are extremely appreciative of your patience and professionalism throughout this rocky process. I know you were not feeling well but this didn’t stop you from still doing an amazing job in wrapping up this deal.

Thanks again Holly and we are so lucky having you as our Account Manager!

Solomon, you are definitely lucky too having Holly on your team!

I am the owner of a local coffee shop and the Director of Operations at a large restaurant in Los Angeles . I have been in the restaurant business for over 35 years and have owned my own restaurants for the last 20. I have dealt with sales reps and agents for years and I wanted to make sure you know what an incredible asset you have in Rebecca Plank. When she solicited us, she was persistent and consistent with all the right manners, she knew when to check in and how to push without pushing. I was so impressed with her as our potential rep, combined with the services she and her team and your company were offering that we made the switch from our agents of over 15 years!

She has done everything she said she would and more. We are thrilled with her level of service and the team that works with her. I was so impressed, I transferred my coffee shop business to her as well. I do quite a bit of consulting in Los Angeles with other restauranteurs and I will be sure to recommend her services and your company to all of my clients.

In a time where I truly believe customer service as a whole has really declined over the years, I feel it very important to point out those who are so wonderful and work so hard to bring a level of service that is far above and beyond the norm. She alone is responsible for us joining your company for our insurance needs.

"I cannot say enough positive things about Rebecca and her team at this insurance brokerage. From the moment we started working with them, they have gone above and beyond to support our business and help us succeed in our industry. Excelsure are not just insurance brokers; they are true partners. They have been by our side every step of the way, working hand-in-hand with us daily to secure contracts and ensure that we stay ahead of our competitors. Their expertise and dedication have been invaluable to our success.

What sets this team apart is their genuine commitment to their clients. They truly care about our business and its long-term growth. They take the time to understand our needs and tailor their services to meet them. Their personalized approach has allowed us to feel confident and secure in our insurance coverage.

I must emphasize that we could not achieve what we have without Rebecca and her entire team. They have been instrumental in keeping us as front-runners in our industry. Their knowledge of the insurance market is extensive, and they always stay up-to-date with the latest industry trends and regulations. This level of expertise has given us a competitive edge and peace of mind.

In addition to their professionalism, they are also a pleasure to work with. They are friendly, responsive, and always available to answer any questions or concerns we may have. Their exceptional customer service is second to none. If you are looking for insurance brokers who will not only meet your expectations but exceed them, I highly recommend Excelsure Insurance Services. They are the real deal, and we are grateful to have them as our trusted partners.